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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caesar

Caesar

March 28, 2025

5  out of  5
rating by Caesar
"Eric is a Rockstar! This guy isn't your typical insurance agent. He's down to earth and really cares about the people he serves. If you want someone who is going to go above and beyond to help you and your family feel secure for the future, Eric is your man!"
We responded:
"I appreciate this Caesar! Always nice to have support of local citizens. "
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Ms Z anderson-kirk

January 30, 2025

4  out of  5
rating by Ms Z anderson-kirk
"Friendly and professional. Thank you 😀"
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Ryan Kragh

December 20, 2024

5  out of  5
rating by Ryan Kragh
"Eric and his staff were first class the entire process. It's a breath of fresh air to have someone or a group make the entire process seamless. Thank you Eric and staff for being my family's agent. You guys are the best."
We responded:
"Thanks Ryan! We appreciate you selecting our office for your insurance needs."
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Jeffrey Zupfer

November 7, 2024

5  out of  5
rating by Jeffrey Zupfer
"After many years with a different company we made the switch to State Farm with Eric and Kim. Their office has been helpful and responsive and our rates are considerably lower now!"
We responded:
"Thank you so much!"
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Natalie Lugg

October 22, 2024

5  out of  5
rating by Natalie Lugg
"Jenni Profant in Eric Means' office is superb! She is so quick to respond and get back to you with any questions you may have. Would definitely recommend to anyone new to the area!"
We responded:
"Thank you so much! We appreciate the kind words and welcome to Shakopee!"
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Ahmed El-kishawy

October 9, 2024

5  out of  5
rating by Ahmed El-kishawy
"I worked with Kim and was really happy with my experience. She was really accommodating with my work schedule and helped me save a lot of money."
We responded:
"thanks for the nice words!"
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Paul Royer

October 9, 2024

5  out of  5
rating by Paul Royer
"We started our relationship with Eric Means for motorcycle insurance in 2023. Not long after, we also moved our home and auto insurance to him. Finally we added an umbrella policy. After working with several individuals at Eric‘s office, I can say that every person there seems to truly care about our family’s needs!"
We responded:
"Thanks Paul!"
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Becky Manke

October 9, 2024

5  out of  5
rating by Becky Manke
"State Farm has been wonderful to work with. We are saving over $100/month by switching to State Farm. They have been informative , quick to reply, helped get us better coverage with a lower deductible, and made the switch easy!"
We responded:
"Thanks Ken for using our office for your insurance needs! We do appreciate it. "
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Kristine Hendrickson

April 17, 2024

5  out of  5
rating by Kristine Hendrickson
"We recently had a significant issue with our sewer line that needed repair. We had never filed a homeowners claim before and the process was a bit daunting. Jenni was phenomenal, she was incredibly responsive and helped us navigate the situation from beginning to end. We couldn’t be happier that we chose State Farm for our homeowners policy! Thank you!!"
We responded:
"Thanks so much! Always enjoy kind words about the team! "
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Delilah Worcester

March 26, 2024

5  out of  5
rating by Delilah Worcester
"Jenni Is AMAZING! I'm not just saying that I mean it. We were paying an astronomical amounts for our car insurance, homeowners and camper insurance through 3 places. No we are paying a third of what we were before. She was so kind and helpful on the phone. She was able to answer every question we asked, she was up-front and honest. She showed she really cared about us(this mattered most), she also never rushed us even though we went after hours still asking questions before switching. We were with Progressive for 20 years so it was scary to let go of that but it was a no brainer. Thank you Jenni I look forward to our next 20+ years with you and State Farm!"
We responded:
"Thanks! I appreciate the kind words!"
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A2olt Older

March 6, 2024

5  out of  5
rating by A2olt Older
"Excellent customer"
We responded:
"Thank you"
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Kevin Kammueller

January 17, 2024

5  out of  5
rating by Kevin Kammueller
"Quickly got me a quote for Homeowners and the cost with and without the Auto. Helped me make a quick, easy decision about changing carriers."
We responded:
"Thanks Kevin!"
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Isaac Hennen

December 13, 2023

5  out of  5
rating by Isaac Hennen
"Kim was awesome to work with. Got me a fair price, walked me through all of my questions, and all-around friendly attitude. I’ve worked with Jenny in the past as well, and she is also fantastic! Thanks team!"
We responded:
"Thanks Isaac for the nice words about Kim!"
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Rick Zak

October 30, 2023

5  out of  5
rating by Rick Zak
"Eric has always been upfront and open about rates. He is honest and puts the customer first."
We responded:
"Thanks Rick"
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Jessica Gilliland

September 8, 2023

5  out of  5
rating by Jessica Gilliland
"Eric and his staff are wonderful to work with!!"
We responded:
"Thanks!"
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Jay Dernov

August 16, 2023

5  out of  5
rating by Jay Dernov
"Eric Means has been my agent for car insurance for several years and everyone at this office (Jenni especially) has been so helpful and kind. I had two different incidents that were not my fault and they walked me through submitting the claims and followed up on things for me. They also constantly kept me informed on ways to lower my payments and when I moved out of state, they helped me transfer my policy. I never felt nervous about calling them to ask questions because they were always so nice and helpful, which is a big difference from many businesses. State Farm insurance may be more expensive than some at times, but it's always covered me very well and although claims are never fun, it was always a pretty straightforward process and I think they make it as painless as possible. If I was still in MN, Eric would still be my agent."
We responded:
"Thank you so much!"
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Lavender Owanga

August 4, 2023

5  out of  5
rating by Lavender Owanga
"Throughout my experience, Jenni and Eric proved to be invaluable assets, consistently going above and beyond to assist me and answer any questions I had.Their dedication and commitment to ensuring my insurance needs were met with utmost care was truly outstanding. Their attention to detail and prompt responses to my inquiries provided me with a sense of security, knowing that my concerns were heard and addressed promptly. Eric was incredibly helpful when my house suffered water damage. His swift response, expertise, and compassionate support made the entire process smooth and reassuring. I highly recommend their outstanding services."
We responded:
"Thank you so much!"
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asif khan

June 8, 2023

5  out of  5
rating by asif khan
"Eric and his team are the best. Very professional, understanding of customer needs and providing the service that fits your need."
We responded:
"Thank you so much! We always enjoy hearing kind words about our office. "
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Ken Clifford

June 7, 2023

5  out of  5
rating by Ken Clifford
"We just moved to Shakopee, Minnesota from Austin, Texas. We‘ve been State Farm clients for many years and Eric and Jenni are by far the best agents we’ve ever had. Helpful, great communicators and welcoming."
We responded:
"Thanks Ken! We appreciate the kind words and welcome to MN!"
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Jeff Embertson

February 14, 2023

5  out of  5
rating by Jeff Embertson
"Eric is great. He helped me get more insurance for less money with zero effort on my part. Definitely reccomend."
We responded:
"Thanks Jeff, I appreciate the kind words!"
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laura johnson

January 17, 2023

5  out of  5
rating by laura johnson
"I went from having progressive insurance for $ 186.66- with little to no custom service for the average client, very impersonal to State Farm with Eric and Kim and team- thank goodness for these guys- not only did they save me a chunk monthly with my car insurance, I had also added renters insurance for only $134. and still came up way less than what I was paying!! Not to mention the MOST IMPORTANT REASON TO HAVE ERIC AND HIS TEAM on youre side- because they actually CARE- about YOU! So personal and they had my back- making it a no brainer on switching"
We responded:
"Thanks Laura! Nice to have you back, means a lot that you chose our office to come back to State Farm"
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Blake K

January 12, 2023

5  out of  5
rating by Blake K
"Working with Eric has been very easy. He responds quick and is great to work with. I'd recommend."
We responded:
"Thanks Blake!"
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Michele Weinzetl

October 20, 2022

5  out of  5
rating by Michele Weinzetl
"Huge shout-out to Eric and his team. Eric continually exceeds my expectations as an agent. He has my best interests in mind and is proactive in making sure I am getting what I need. Customer service anyone? If you're looking for a great agent - this is the place."
We responded:
"I can’t say thank you enough for this review!"
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Joel Olmeda

September 16, 2022

5  out of  5
rating by Joel Olmeda
"I would recommend Eric Means State Farm because they provided a high level of customer service by searching for the best insurance quotes based on what I was looking for. The interaction with the staff was very pleasant as they answered all my questions."
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Janely Gadea

September 15, 2022

5  out of  5
rating by Janely Gadea
"The perfect example of an organized, persistent and caring insurance agent. Every single time I have had questions or concerns Viviana has responded to me immediately with a solution and has created no difficulties. Thank you!"
We responded:
"Thank you Janely!"