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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristine Hendrickson

April 17, 2024

5  out of  5 rating by Kristine Hendrickson
"We recently had a significant issue with our sewer line that needed repair. We had never filed a homeowners claim before and the process was a bit daunting. Jenni was phenomenal, she was incredibly responsive and helped us navigate the situation from beginning to end. We couldn’t be happier that we chose State Farm for our homeowners policy! Thank you!!"
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Delilah Worcester

March 26, 2024

5  out of  5 rating by Delilah Worcester
"Jenni Is AMAZING! I'm not just saying that I mean it. We were paying an astronomical amounts for our car insurance, homeowners and camper insurance through 3 places. No we are paying a third of what we were before. She was so kind and helpful on the phone. She was able to answer every question we asked, she was up-front and honest. She showed she really cared about us(this mattered most), she also never rushed us even though we went after hours still asking questions before switching. We were with Progressive for 20 years so it was scary to let go of that but it was a no brainer. Thank you Jenni I look forward to our next 20+ years with you and State Farm!"
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A2olt Older

March 6, 2024

5  out of  5 rating by A2olt Older
"Excellent customer"
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Craig Roberts

February 1, 2024

5  out of  5 rating by Craig Roberts
"I went to Eric for a quote on my new vehicle and got a great quote. I immediately changed policy to State Farm. A great guy with a very good staff. Thanks, Eric!"
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Kevin Kammueller

January 17, 2024

5  out of  5 rating by Kevin Kammueller
"Quickly got me a quote for Homeowners and the cost with and without the Auto. Helped me make a quick, easy decision about changing carriers."
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Isaac Hennen

December 13, 2023

5  out of  5 rating by Isaac Hennen
"Kim was awesome to work with. Got me a fair price, walked me through all of my questions, and all-around friendly attitude. I’ve worked with Jenny in the past as well, and she is also fantastic! Thanks team!"
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Rick Zak

October 30, 2023

5  out of  5 rating by Rick Zak
"Eric has always been upfront and open about rates. He is honest and puts the customer first."
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Jessica Gilliland

September 8, 2023

5  out of  5 rating by Jessica Gilliland
"Eric and his staff are wonderful to work with!!"
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Jay Graham

August 16, 2023

5  out of  5 rating by Jay Graham
"Eric Means has been my agent for car insurance for several years and everyone at this office (Jenni especially) has been so helpful and kind. I had two different incidents that were not my fault and they walked me through submitting the claims and followed up on things for me. They also constantly kept me informed on ways to lower my payments and when I moved out of state, they helped me transfer my policy. I never felt nervous about calling them to ask questions because they were always so nice and helpful, which is a big difference from many businesses. State Farm insurance may be more expensive than some at times, but it's always covered me very well and although claims are never fun, it was always a pretty straightforward process and I think they make it as painless as possible. If I was still in MN, Eric would still be my agent."
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Lavender Owanga

August 4, 2023

5  out of  5 rating by Lavender Owanga
"Throughout my experience, Jenni and Eric proved to be invaluable assets, consistently going above and beyond to assist me and answer any questions I had.Their dedication and commitment to ensuring my insurance needs were met with utmost care was truly outstanding. Their attention to detail and prompt responses to my inquiries provided me with a sense of security, knowing that my concerns were heard and addressed promptly. Eric was incredibly helpful when my house suffered water damage. His swift response, expertise, and compassionate support made the entire process smooth and reassuring. I highly recommend their outstanding services."
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asif khan

June 8, 2023

5  out of  5 rating by asif khan
"Eric and his team are the best. Very professional, understanding of customer needs and providing the service that fits your need."
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Ken Clifford

June 7, 2023

5  out of  5 rating by Ken Clifford
"We just moved to Shakopee, Minnesota from Austin, Texas. We‘ve been State Farm clients for many years and Eric and Jenni are by far the best agents we’ve ever had. Helpful, great communicators and welcoming."
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Jeff Embertson

February 14, 2023

5  out of  5 rating by Jeff Embertson
"Eric is great. He helped me get more insurance for less money with zero effort on my part. Definitely reccomend."
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laura johnson

January 17, 2023

5  out of  5 rating by laura johnson
"I went from having progressive insurance for $ 186.66- with little to no custom service for the average client, very impersonal to State Farm with Eric and Kim and team- thank goodness for these guys- not only did they save me a chunk monthly with my car insurance, I had also added renters insurance for only $134. and still came up way less than what I was paying!! Not to mention the MOST IMPORTANT REASON TO HAVE ERIC AND HIS TEAM on youre side- because they actually CARE- about YOU! So personal and they had my back- making it a no brainer on switching"
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Blake K

January 12, 2023

5  out of  5 rating by Blake K
"Working with Eric has been very easy. He responds quick and is great to work with. I'd recommend."
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Michele Weinzetl

October 20, 2022

5  out of  5 rating by Michele Weinzetl
"Huge shout-out to Eric and his team. Eric continually exceeds my expectations as an agent. He has my best interests in mind and is proactive in making sure I am getting what I need. Customer service anyone? If you're looking for a great agent - this is the place."
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Joel Olmeda

September 16, 2022

5  out of  5 rating by Joel Olmeda
"I would recommend Eric Means State Farm because they provided a high level of customer service by searching for the best insurance quotes based on what I was looking for. The interaction with the staff was very pleasant as they answered all my questions."
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Janely Gadea

September 15, 2022

5  out of  5 rating by Janely Gadea
"The perfect example of an organized, persistent and caring insurance agent. Every single time I have had questions or concerns Viviana has responded to me immediately with a solution and has created no difficulties. Thank you!"
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eli celis

September 14, 2022

5  out of  5 rating by eli celis
"Working with Eric and his team Jen, Kim and Viviana was great. I was looking for a life insurance policy, talked to Eric and he quickly worked on it and made it easy and efficient. He explained the policy and answered all my questions, I would definitely recommend any agent of Eric Means State Farm in Shakopee for all your insurance needs they are very professional and they now have a Spanish speaking agent Viviana who’s very helpful."
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Terra Ruben

July 22, 2022

5  out of  5 rating by Terra Ruben
"Prompt knowledge service. Thanks Kimberly"
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Scott Martin

July 19, 2022

5  out of  5 rating by Scott Martin
"Great Service and Very Helpful"
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Tim Marshall

July 19, 2022

5  out of  5 rating by Tim Marshall
"Eric continues to great to work with. Always available and always has the answers I am looking for."
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Craig Roberts

July 18, 2022

5  out of  5 rating by Craig Roberts
"Eric and his agents are very responsive to the insurance needs, questions and concerns, of all of their clients. If you're looking for an agency for a new policy or to change agents, this is who you want to be with."
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rich flores

July 18, 2022

5  out of  5 rating by rich flores
"First class experience - streamlined my insurance needs without any hassles! Kimberly explained all my options after we discussed what was most important to me.. broke down rates and deductibles in a manner that was simple to follow so yes, gladly took a couple minutes to post this review"
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Stephanie Coleman

June 8, 2022

5  out of  5 rating by Stephanie Coleman
"Eric is a great agent."